RMIT Diary

Some of the common mistakes that reduce effectiveness in inter-personal communications:

• Lack of trust: people communicate without believing what the other person is saying, or even what they are saying themselves.
• Unclear identity: people hide their identity and thus reduce trust from the other person.
• One-way relationship: one party try to persuade the other without providing any values in return.
• Lack of understanding: people are not aware of the different perspective and behaviors patterns that they are holding. For example: introverted people may find extroverted ones “noisy”; extroverted people consider introverted ones “hard to talk”.
• Knowledge gap: the listener doesn’t have sufficient knowledge to get the message.
• Trying to avoiding conflicts rather than resolving them.